Terms of Service

Terralume's evaluations and recommendations are based on the information you provide and the diligence we conduct at the time. They are intended to inform your decision-making, not to replace independent professional advice.

You should obtain your own independent legal, financial, and tax advice before completing any property purchase or financing arrangement.

Terralume does not guarantee investment outcomes, future property values, or energy savings, and our exit-strategy analysis reflects reasonable projections based on available data, not a guarantee of future market conditions.

Terralume conducts title, financial, economic, and exit-strategy review on candidate properties before presenting them to you, using reasonable diligence and information reasonably available at the time. This diligence reduces but does not eliminate transaction risk.

We do not guarantee the availability of any specific property, that a transaction will complete, or any particular timeline, as these depend on third parties outside our control.

Fees will be disclosed and agreed with you before they are incurred.

Energy solutions are proposed based on the consumption profile, budget, and preferences you provide during the needs assessment. Actual performance may vary based on usage patterns, site conditions, and equipment factors outside Terralume's control.

The applicable ownership model, pricing, and service-level commitments will be set out in a separate proposal or contract before deployment. Ongoing maintenance and monitoring commitments (where applicable) will be specified in your service agreement.

Access to the client dashboard is provided for the purpose of tracking your engagement, accessing documents, and communicating with your assigned Terralume team.

You are responsible for all activity under your account credentials. Terralume may suspend dashboard access where misuse or unauthorised access is suspected.

We treat the information you share with us — including title documents, financial details, and energy usage data — as confidential, used only for the purposes described in our Privacy Policy.

You agree to keep confidential any non-public information Terralume shares with you in the course of an engagement, such as proprietary evaluation findings or proposal terms.

To the maximum extent permitted by law, Terralume's liability arising from any engagement is limited to the fees paid to Terralume for the specific service giving rise to the claim.

Terralume is not liable for indirect, consequential, or speculative losses, including changes in property market value or energy cost savings that do not materialise as projected.

These Terms are governed by the laws of the Federal Republic of Nigeria.

Any dispute arising from these Terms or an engagement with Terralume shall first be addressed through good-faith negotiation, and if unresolved, referred to arbitration seated in Lagos, Nigeria.